We accept Visa, MasterCard, American Express, and Discover credit cards or debit cards, Afterpay and PayPal.

You can sign up for our e-mail newsletter by checking the “Sign Up for Newsletter” box when creating your purcosmetics.com account. If you are already a registered member, visit purcosmetics.com /newsletter/manage to sign up.

We make every attempt to ensure products sold on purcosmetics.com are in stock at all times. If an item is labeled temporarily out of stock, we expect to have the item back in stock in the near future. Please enter your email address to be notified of any stock updates.

To redeem a promotion code or gift certificate, enter it in the field labeled “Promo Code” on the shopping cart page during checkout, then click “Apply”. You may only apply one code or gift certificate per order.

Visit purcosmetics.com/sgusa/token to add a new credit card and edit or delete any credit cards on file. To change a credit card on an open order that has not shipped, please contact customer service.

Our Customer Service department is available Monday through Friday from 8:00 am – 5:00 pm EST (except on federal holidays). You may reach them by e-mail customerservice@purcosmetics.com.

No. We are a cruelty-free company that never tests on animals.

The majority of our products are paraben-free, gluten-free and vegan friendly. They are labeled as such on each product page.

Ingredient lists can be found on each product page on purcosmetics.com

Every PÜR purchase includes a 30-day money-back guarantee of the purchase price (excluding shipping and handling), so you can try PÜR risk-free. Visit purcosmetics.com/shipping-and-returns for details on how to initiate a return or exchange.

Visit purcosmetics.com/shipping-and-returns for more details on shipping times and methods. Our standard shipping time is 5 to 7 business days within the US. Upon shipping, we will e-mail you a confirmation that will include a tracking number. You can also track your orders by logging into your account and clicking here, view the order you would like to track and selecting the "shipments" tab. If your package has not arrived within the expected time frame, please contact Customer Service at customerservice@purcosmetics.com.

After placing your order, visit purcosmetics.com/sales/order/history to check your order status.

We have partnered with MyUS.com to offer convenient, fast international shipping to more than 225 countries for our customers. After becoming a MyUS member, you will receive your own suite number to receive merchandise. MyUS.com provides specialized international package consolidation services from your assigned U.S. suite number to your international address. Visit MyUS.com to learn more and sign up.